Returns & Exchanges

At Connection, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Our goal is to ensure you find the perfect fit and style to complement your unique fashion journey.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your new exchange within 5-7 business days.